Return Policy – Ozone Alliance LLC
At Ozone Alliance LLC, we are committed to providing high-quality products and a positive customer experience.
Due to the nature of our products, which are classified as personal-use items, we are unable to accept returns or exchanges on any purchases. This policy helps ensure the safety, integrity, and quality of all items we provide to our customers.
We understand that purchasing online requires trust, and we encourage customers to review product details carefully before placing an order. If you have any questions about a product, we are always happy to help prior to purchase.
Damaged or Incorrect Items
If your order arrives damaged or you receive the wrong item, please contact us within 48 hours of delivery. We will promptly review the issue and work with you to provide a replacement or appropriate resolution.
Customer Support
Your satisfaction is important to us. If you have any concerns about your order, please reach out to our support team at sales@ozonealliancellc.com and we will do our best to assist you.
By completing a purchase, you agree to this return policy.
